Privacy Policy

Last updated: March 2024. We take your privacy seriously.

At 21st Academy, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our programs. Please read this carefully. If you disagree with any terms of this policy, please discontinue use of our site.

Information We Collect

Personal identification information (name, email address, phone number)
Course enrollment and academic progress data
Usage data and interactions with our website and platform
Communication history with our support team
Payment and billing information (processed securely via payment gateways)

How We Use Your Information

To deliver and improve our educational services and course content
To communicate important updates about your enrollment and courses
To send marketing communications (you can opt out at any time)
To comply with legal obligations and enforce our Terms of Service
To analyze platform usage and improve our offerings
To facilitate placements and connect you with hiring partners (with your consent)

Data Security

We implement industry-standard SSL/TLS encryption for all data transmission
Passwords are hashed and salted using bcrypt with a minimum of 10 rounds
Access to personal data is restricted to authorized personnel only
We conduct regular security audits and penetration testing
Data backups are encrypted and stored in secure, geographically distributed servers

Your Rights

Right to access: Request a copy of the personal data we hold about you
Right to rectification: Correct any inaccurate or incomplete data
Right to erasure: Request deletion of your personal data ("right to be forgotten")
Right to data portability: Receive your data in a machine-readable format
Right to withdraw consent: Opt out of marketing communications at any time
Right to lodge a complaint with your local data protection authority

Cookies & Tracking

We use essential cookies to maintain your session and preferences
Analytics cookies help us understand how users interact with our platform
Marketing cookies may be used to show you relevant ads (can be disabled)
You can manage cookie preferences through your browser settings
We do not sell cookie data to third parties

Third-Party Sharing

We share data with hiring partners only with your explicit consent
Payment processors receive billing information but do not store card details on our servers
Analytics providers (e.g., Google Analytics) receive anonymous usage data
We do not sell, trade, or rent your personal data to any third parties
In cases of legal requirement, we may disclose data to law enforcement authorities

Questions About This Policy?

Our Data Protection Officer is available to help.

Contact Privacy Team

21st Academy · Hyderabad, India · privacy@21stacademy.in